Recent Reviews

Voting Average: 
4.8

Cost: 
80%
Reliability: 
100%
On-time: 
100%
Collaboration: 
100%
Exceeded Expectations: 
100%
Pros: 
Great Customer Service and great Reliability. They like to do business for long term. They do business with Mexico
Cons: 
At times tight capacity, if you have many loads at one time might be hard to get them all
Advice for management: 
It will be great if you Improve your website and get more trucks and trailers

ACP Freight

Portsmouth, United Kingdom
Voting Average: 
4.6

Cost: 
80%
Reliability: 
80%
On-time: 
100%
Collaboration: 
100%
Exceeded Expectations: 
100%
Pros: 
because customers service i take a lot of pleasure in attending to having their cargo on time and safety deliverd
Cons: 
i had some challenges like lateness of arrival of cargoes discrepancies over-landed short ship cargo UN manifested cargo
Advice for management: 
customers service must all ways be first promp reliable and also workers of the carrier,s

Nippon Express NEC Logistics Europe B.V. Hungary Branch Office

BILK Logistics Centre
Budapest
1239
Hungary
Voting Average: 
3.6

Cost: 
60%
Reliability: 
80%
On-time: 
80%
Collaboration: 
80%
Exceeded Expectations: 
60%
Pros: 
Flexible attitude and good prices. Work together from long time and no bad impressions in our partnership
Cons: 
Fast arrangement for urgent deliveries. Always open to solve any problematical situation, or if urgent quotation needed.
Advice for management: 
More better prices. Need to consider prices according to the long term partnership with companies.
G.Noniusz@nipponexpress-necl.eu's picture
Thank you for your valuable feedback. It is very good in order to improve our services. We do our best to meet your request and maximise your customer satisfaction.

Nippon Express NEC Logistics Europe B.V. Hungary Branch Office

BILK Logistics Centre
Budapest
1239
Hungary
Voting Average: 
4.4

Cost: 
100%
Reliability: 
100%
On-time: 
100%
Collaboration: 
60%
Exceeded Expectations: 
80%
Pros: 
It was late Wednesday afternoon when I called NEC Logistics with a 600kg shipment from Netherland to Hungary. For my biggest surprise the machine was delivered to my engine repair shop by Friday morning. As this was just a part load I never thought that it would be delivered so fast. In addition to that the NEC team also broke the rule of “You get what you pay for”.
Cons: 
Although the super fast delivery was a pleasant surprise, it would have been great if they had informed me in advance about the expected delivery time.
Advice for management: 
Keep providing excellent service. Although in this situation, the earlier then expected delivery was a great surprise to me, others may need preparation for unloading. I recommend you communicate these good news with your customers in advance.
G.Noniusz@nipponexpress-necl.eu's picture
Your feedback and advice are very valuable and greatly appreciated that I personally wanted to thank You! We look forward to working with you again.

HAPAG-LLOYD

Ballindamm
20095 Hamburg
Germany
Voting Average: 
3.8

Cost: 
80%
Reliability: 
100%
On-time: 
80%
Collaboration: 
60%
Exceeded Expectations: 
60%
Pros: 
Their Price is competitive and service is perfect. World wide coverage is a pro also.
Cons: 
A bit difficult to contact and have representative responding in time. Their invoicing system is still behind
Advice for management: 
I would recommend that they invest more in capable people to faster respond to their clients needs.

Echo Global Logistics

500 North Akard Street
Suite 350
Dallas, TX 75201
United States
Voting Average: 
1.4

Cost: 
40%
Reliability: 
20%
On-time: 
40%
Collaboration: 
20%
Exceeded Expectations: 
20%
Pros: 
Nice person in customer service helped me find my lost shipments and file damage claims.
Cons: 
Shipments constantly missed scheduled, over priced (after comparing with another 3pl) and no followup with pricing requests.
Advice for management: 
Train staff to work with customers better, understand the value of a repeat shipper and the need to go the extra mile.

JL Logistic GmbH

Langer Kornweg 34 a
Frankfurt - Airport
65451 Kelsterbach
Germany
Voting Average: 
5

Cost: 
100%
Reliability: 
100%
On-time: 
100%
Collaboration: 
100%
Exceeded Expectations: 
100%
Pros: 
High energy professionals who are always on top of the situation. Very fast reactions for the rate requests and for the customer request too. Always helpful and friendly behavior from they side.
Cons: 
We can not complain, they do what they promise, please keep up the good work.
Advice for management: 
Please keep up the good work, expose your company more to the market. Thanks for you good co-operation with us.

JL Logistic GmbH

Langer Kornweg 34 a
Frankfurt - Airport
65451 Kelsterbach
Germany
Voting Average: 
4.8

Cost: 
100%
Reliability: 
100%
On-time: 
100%
Collaboration: 
80%
Exceeded Expectations: 
100%
Pros: 
very kind staff , always deliveries in time, perfect Service for new Business, high engagement
Cons: 
new Business in Mexiko, great cooperation, solution orientated. reliabel Partner in all logistic questions and solutions.
Advice for management: 
Mr. Heinz Gutzeit is working since 2006 as contractual Partner very succesful together with our company

Echo Global Logistics

500 North Akard Street
Suite 350
Dallas, TX 75201
United States
Voting Average: 
4.6

Cost: 
80%
Reliability: 
100%
On-time: 
100%
Collaboration: 
80%
Exceeded Expectations: 
100%
Pros: 
They work in a timely matter and keep us in the loop at all times.
Cons: 
There wasn't very many challenges that I noticed while working with this company. All my needs were met.
Advice for management: 
I would say that they would need to expand their international capabilities exporting from the US.

Bronel Group

Basildon
SS14 3GH
United Kingdom
Voting Average: 
4

Cost: 
80%
Reliability: 
80%
On-time: 
80%
Collaboration: 
80%
Exceeded Expectations: 
80%
Pros: 
The company try very hard to attend to maintain a high level of service and provide the equipment our customers require
Cons: 
Sometimes the carriers are suffering with a lack of special equipment,but,cases vary on a shipment to shipment basis
Advice for management: 
The company is very approachable,and customer friendly to deal with,our staff are happy to continue to support their services